Privacy policy

Privacy Policy

Last updated: September 25, 2026

KickMap operates this online store and related shopping services, including the information, content, features, tools, products, and services made available through the store (the “Services”). The KickMap online store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address.
Financial information, including payment card information, transaction details, form of payment, payment confirmation, and other payment-related information.
Account information, including your username, password, preferences, settings, and other information associated with a customer account, if applicable.
Transaction information, including products you view, place in your cart, purchase, return, exchange, or cancel, as well as your transaction history.
Communications with us, including information you provide when contacting us about an order, product, or customer-support matter.
Device information, including information about your device, browser, network connection, IP address, and other identifiers.
Usage information, including information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information:

Directly from you, including when you place an order, create an account, visit or use the Services, communicate with us, or otherwise provide information to us.
Automatically through the Services, including through your device, cookies, and similar technologies.
From service providers that provide technology, payment processing, analytics, shipping, customer support, or other services on our behalf.
From business partners or other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and the Services, we may use personal information for the following purposes:

Providing and improving the Services. We may use your information to process payments, fulfill and ship orders, provide order notifications, process returns or exchanges, maintain customer accounts, remember preferences, provide customer support, and improve the shopping experience.

Marketing and advertising. Where permitted, we may use personal information to provide marketing or promotional communications and to support advertising related to our products and services. You may opt out of promotional email communications using the unsubscribe mechanism included in those communications.

Security and fraud prevention. We may use personal information to authenticate accounts, provide a secure shopping and payment experience, detect or investigate potentially fraudulent, illegal, unsafe, or malicious activity, and protect our customers, our business, and the Services.

Communicating with you. We may use your information to respond to questions, provide customer support, communicate about orders and transactions, and maintain our customer relationship with you.

Legal purposes. We may use personal information to comply with applicable laws and legal processes, respond to lawful requests from governmental authorities, protect or enforce our rights, and investigate potential violations of our terms or policies.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes consistent with this Privacy Policy, including:

Shopify and vendors or service providers that provide services on our behalf, such as payment processing, technology services, data analytics, customer support, cloud storage, fulfillment, and shipping.
Business and marketing partners that assist us with marketing, advertising, analytics, or related services.
Third parties when you direct us, request that we do so, or otherwise consent to the disclosure.
Affiliates or entities within our corporate group, if applicable.
Parties involved in a business transaction such as a merger, acquisition, financing, restructuring, sale of assets, or bankruptcy.
Governmental authorities or other parties where disclosure is required or permitted by applicable law, legal process, or to protect the rights and safety of KickMap, our customers, or others.

Depending on where you reside, you may have the right to opt out of certain uses of your personal information for targeted advertising or the sale or sharing of personal information as those terms are defined under applicable law. Where applicable, privacy choices are available through the privacy controls provided on our store.

Relationship with Shopify

The KickMap online store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the shopping services available to you.

Information submitted through the Services may be transmitted to and processed by Shopify and other service providers, including providers located in countries other than the country in which you reside.

We may use Shopify features that rely on information about your interactions with our store and, in some circumstances, interactions with other merchants or Shopify services. When Shopify processes information for its own purposes, Shopify is responsible for that processing in accordance with its own privacy policies.

You can review Shopify’s Consumer Privacy Policy and privacy portal for additional information about Shopify’s privacy practices and available privacy rights.

Third-Party Websites and Links

The Services may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a third-party service, you should review that party’s privacy and security practices and applicable terms. KickMap is not responsible for the privacy, security, accuracy, or reliability of third-party websites or services that we do not control.

Children's Data

The KickMap online store and its purchasing and checkout services are intended for adults and are not directed to children. We do not knowingly collect personal information through the online store directly from children under the age at which parental consent is required under applicable law.

Parents, guardians, coaches, clubs, or other adults may purchase KickMap products for use by youth players.

If you are a parent or guardian and believe a child has provided personal information directly through the online store without appropriate authorization, please contact us using the information below so that we can review the matter and, where appropriate, delete the information.

This Privacy Policy applies to the KickMap online store and related shopping services. KickMap AI™, club services, player accounts, and other KickMap digital products or services may involve different information practices and may be governed by separate or supplemental privacy notices.

Security and Retention of Your Information

We use reasonable measures designed to protect personal information. However, no security system or method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

How long we retain personal information depends on factors including whether the information is necessary to provide the Services, maintain customer accounts or transaction records, comply with legal obligations, resolve disputes, or enforce agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

Right to Access or Know. You may have the right to request information about the personal information we maintain about you.
Right to Delete. You may have the right to request deletion of certain personal information.
Right to Correct. You may have the right to request correction of inaccurate personal information.
Right to Portability. You may have the right to receive a copy of certain personal information in a portable format.
Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on where you reside, you may have the right to opt out of certain processing involving targeted advertising or activities legally defined as the sale or sharing of personal information.
Communication Preferences. You may unsubscribe from promotional emails using the unsubscribe option included in those messages. Even if you opt out of promotional communications, we may continue sending non-promotional communications related to your orders, account, transactions, or customer-service requests.

Where applicable, you may also use privacy controls provided through our Shopify-powered store. Certain privacy preference signals, such as Global Privacy Control, may be recognized where required by applicable law.

We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing certain requests and may request appropriate documentation when an authorized agent submits a request on your behalf.

Complaints

If you have concerns or complaints regarding how we process personal information, please contact us using the information below.

Depending on where you live, you may also have the right to appeal a decision regarding a privacy request or submit a complaint to an applicable data protection authority.

International Transfers

We and our service providers may transfer, store, or process personal information outside the country in which you live.

Where required by applicable law, transfers of personal information from the European Economic Area, United Kingdom, or other applicable jurisdictions will be made using recognized legal transfer mechanisms or other legally permitted safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, products, services, legal requirements, or other operational needs.

When we make changes, we will post the revised Privacy Policy and update the “Last updated” date. We will provide additional notice where required by applicable law.